Privacy policy
Privacy Policy
At The CrowdCare LLC (“CrowdCare,” “we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and share your personal information when you visit or use our website (the “Site”). By using the Site, you agree to the practices described below. Your use of the Site is also subject to our Terms of Service.
Information We Collect
A. Information You Provide
Membership
When you sign up for CrowdCare, we collect your name, email, phone number, date of birth, zip code, employment status, and health-related details (e.g., pregnancy status or pre-existing conditions). If you add family members, we collect the same data for them.
Communications
When you contact us, we may collect your name, email address, and the content of your message.
Job Applications
If you apply for a job (e.g., via platforms like Indeed), we collect the information you provide in your application.
Payments
We use third-party payment processors to handle payment information. We do not store or collect payment card or bank details. See “Payment Partners” below.
B. Information Collected Automatically
Location
We may estimate your location based on your IP address.
Device Info
We collect technical data such as your IP address, browser type, and operating system.
Usage Data
We track how you use the Site, such as pages visited and actions taken.
Cookies
We use cookies and similar tools to analyze traffic and improve the Site. You can manage cookie settings through your browser, though some features may not work properly if cookies are disabled.
C. Payment Partners
Our third-party payment providers (e.g., Stripe, Plaid) may collect your name, billing address, and email. Their use of your data is governed by their respective privacy policies.
D. Information from Third Parties
We may also receive data from marketing or analytics partners and combine it with the information you’ve provided.
How We Use Your Information
We use your data to:
- Deliver and improve our services
- Process payments securely
- Communicate with you and respond to inquiries
- Detect and prevent fraud
- Meet legal obligations and enforce our terms
- Fulfill any other purpose disclosed when data is collected
How We Share Your Information
Your information may be shared with:
- Vendors/Service Providers – To help us operate and deliver our services
- Analytics Services – We use tools like Google Analytics to understand usage trends
- Legal Compliance – If required by law or to protect rights and safety
- Corporate Transactions – In case of a merger, acquisition, or sale
We do not sell your personal information or use it for third-party marketing without your consent.
Your Privacy Choices
- Do Not Track: We do not respond to DNT browser settings.
- External Links: The Site may link to third-party sites. We are not responsible for their privacy practices.
Security
We use industry-standard safeguards to protect your personal data. However, no method is 100% secure, so we cannot guarantee absolute security.
Children’s Privacy
This Site is not intended for users under age 13. We do not knowingly collect data from children. If we learn that a child has submitted personal information, we will delete it promptly.
International Users
If you're accessing the Site from outside the U.S., be aware that your data may be processed and stored in the U.S. By using our services, you consent to this transfer.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and the updated policy takes effect immediately upon posting.
Contact Us
If you have any questions or concerns, please contact us at:
Email: contact@thecrowdcare.com
Mail:
CrowdCare, LLC
c/o Privacy Officer
692 S Military Trail, Unit A
Deerfield Beach, FL 33442
United States